Check claim payment status
– Click here
if the claim administrator shown on your health plan ID card is MedCost Benefit Services. You also can call 1-800-795-1023 to speak with our Customer Service Contact Center or click here
to access our Live Web Chat option. And don’t forget that you can access claim details wherever you go with our free mobile app, My MedCost.
If your health plan uses another claim administrator, please contact them for information about your claims.
Check claims repricing
– To access our Claims Repricing Inquiry tool, click here
*. With this web application, you can view and print claims within 24 hours of repricing**, access information relayed to providers regarding non-repriced claims, contact MedCost via e-mail link (with a 24-48 hour response time), and preview practice or facility demographic information. You also can call our Customer Service Contact Center at 1-800-824-7406.
- Check Claims Repricing - Click here*to access the following tools or call our Customer Service Contact Center at 1-800-824-7406:
Provider Claim Activity Report – View claims** received from your practice/facility, verify the billed amount and repriced amount, obtain Claim Administrator name and contact information for payment status, and review unrepriced claims. (Report is downloadable in Excel or PDF format.)
Claims Repricing Inquiry – Inquire about individual claims and repricing**, link directly to the Claim Administrator for payment status, review unrepriced claims, and submit additional information for unrepriced claims without having to refile.
- Check Claim Payment Status – Click here* if the claim administrator listed on the patient’s ID card is MedCost Benefit Services. To access a list of direct links to other Claim Administrators working with MedCost that offer online claim payment status, click here.
**Claims are available online the next business day following repricing.
*To access this feature, you will need to register on our web site for a username and password. Note for Providers and Payers: If you already have a username and password to access our Web Application Services for Health Management, you will not need to re-register. Your existing login will work.