Our Regular Business Hours Are:
8:30 a.m. – 5:00 p.m. EST, Monday – Friday
For questions about benefits, coverage, claims status, or eligibility*
For other questions related to your account, please contact your MedCost Account Manager.
*Applies only if your claims payer is MedCost Benefit Services.
For general information, claims repricing, or provider participation status:
Customer Service: 1-800-824-7406
For requests outside of normal business hours, please contact us at email@example.com. You will receive a response within 24 hours.
To learn more about our integrated services that include claim administration, PPO network and Care Management programs, please contact:
For more information on MedCost’s PPO and/or Care Management programs only, please contact: