1. Where can I find information about MedCost’s products and services?
Click on the following links to learn more:
2. What online tools are available to me?
For information specific to your health plan and members, you should visit your claims payer’s web site for the resources and online tools available to you. If your claims payer is MedCostBenefit Services, log in to review monthly and quarterly reports; examine check registers; submit online enrollment updates; print forms and HIPAA Certificates; search member eligibility records; verify Flex account balances and payments; view Plan documentation; search for in-network providers; and contact and view messages from your account manager. Once logged in to the secure portal, you also can access step-by-step instructions for many of our most frequently used online services.
3. How can I access the MedCost Network?
MedCost is contracted with over 70 third party administrators (TPAs) and insurance companies, and the TPA or insurance company will notify MedCost of new employers. If you simply need information regarding the MedCost Network, contact us.
4. Can I use MedCost’s Care Management (Health Management) services even if I don’t use the MedCost Network?
Yes, the majority of MedCost’s Care Management services are available even if you don’t use the MedCost Network. Regardless of where your company or employees are located, our total population health management services can provide the cost-effective, high-impact solutions you need, anywhere in the nation, while focusing on quality patient care. To learn more about our Care Management options, click here, or contact us for more information on standalone usage of these services.