You’re The Reason We’re Here
MedCost cares about you and your health. That is why we take seriously our responsibility to provide employers with the highest quality products and services to offer to their health plan members. Whether we’re working with you towards better health and reduced health care costs, providing efficient and accurate benefits administration, or offering an extensive network of healthcare providers, MedCost is here for you. (The services available to you will depend on your specific health plan.)
To search for in-network providers, select your network from the list:
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Members Using MedCost Benefit Services For Claims Administration
As the claims payer for your health plan, MedCost Benefit Services’ goal is to provide you with exceptional service. This includes ensuring access to the most up-to-date information regarding your health benefits when and how you need it.
- Online Services – Login now to view Explanation of Benefits (EOB); check spending account balances and transactions (if available with your health plan); track the total claims dollars applied year-to-date to your deductible and/or out-of-pocket limit; link to your health plan’s drug program web site; view/print a digital version of your health plan ID card; search for in-network providers; access the Summary Plan Description for your health plan; print forms and certificates of coverage (HIPAA Certificates) as needed; contact and view secure messages from our Customer Service Department; and much more.
You also can access MyCarePath, a secure way to record and keep all your health information in one location, receive personalized alerts and reminders, monitor progress toward your health goals, and communicate directly with your nurse health coach (if enrolled in a MedCost Care Management program).
- Mobile App – If you prefer to use your mobile phone or tablet, take advantage of the My MedCost mobile app to access some of the same information available on the web site. (You must register online to access your information from the mobile app.)
- Customer Service – And, of course, you always can contact our Customer Service Department by calling the number shown on your health plan ID card or through live Web Chat from 8:30 a.m. – 5:00 p.m. Eastern Time, Monday-Friday.
Members Using MedCost Network Or Health Management
Your claims payer has partnered with MedCost for provider network and/or health management services. For information specific to your health benefits, such as claims details, you should visit your claims payer’s web site for the resources and online tools available to you.