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MedCost Customer Service Contact Center
For general information, claims repricing, or provider participation status, please call the MedCost Customer Service Contact Center at:
8:30 a.m. - 5:00 p.m. EST
Monday - Friday
For questions or requests outside of normal business hours, please contact us by email at firstname.lastname@example.org. We will respond to your e-mail within 24 hours.
MedCost Client Services
For new employer notifications or changes click here
to complete the appropriate form, or to request marketing materials for an employer group, send your request to email@example.com
. This email group consists of multiple company contacts to ensure prompt service to our customers.
Payer Online Tools
to access MedCost’s online payer tools, designed to support and assist you with health plan administration. To use these tools, a login and password are required.
Partnering With MedCost
If you are interested in partnering with MedCost for PPO network or health management services, please email your request to firstname.lastname@example.org