For general information, claim repricing, or provider participation status please contact the MedCost Customer Service Contact Center at: 800-824-7406 8:30 a.m. - 5:00 p.m. EST Monday - Friday

For requests outside of business hours, please contact us at our Customer Service Contact Center Email Group. We will respond to your request within 24 hours. cscustsvc@medcost.com

For questions about benefits, coverage, or eligibilty:

Please contact your insurance company at the number on your ID card. If you have any questions about who you need to contact for this information, please call our Customer Service Contact Center at 800-824-7406.