For general information, claim repricing, or provider participation status please contact the MedCost Customer Service Contact Center at: 800-824-7406 8:30 a.m. - 5:00 p.m. EST Monday - Friday
For requests outside of business hours, please contact us at our Customer Service Contact Center Email Group. We will respond to your request within 24 hours. cscustsvc@medcost.com
For questions about benefits, coverage, or eligibilty:
Please contact your company's insurance company at the number on your ID card. If you have any questions about who you need to contact for this information, please call our Customer Service Contact Center at 800-824-7406.
For client reporting:
Contact your MedCost Account Manager
For accounting department questions:
Crystal Spicer Accounting Supervisor	800-433-9178 Ext. 4158	cspicer@medcost.com
If you are an employer or benefit manager and would like more information on MedCost's PPO and Health Management Programs:
Alicia Stewart Account Manager	800-433-9178 Ext. 4280	astewart@medcost.com
Laura Patterson Director, Client Services	800-433-9178 Ext. 4373	lpatterson@medcost.com