MedCost's payer service team is available to assist you with problematic claims. MedCost defines a claim as "problematic" when (1) it has been outstanding more than 60 days from the MedCost repricing date and (2) your efforts to resolve the issue with the claim administrator have been unsuccessful.

You can submit claim inquiries via this secure online claim status inquiry form. Please note that response to this status inquiry is not automatic. You will receive responses to your inquiries daily via fax until all inquiries have been resolved.

This form is only for MedCost participating providers. 

Click here for form.

The MedCost Customer Service Contact Center is available Monday - Friday 8:30 a.m. - 5:00 p.m. EST by calling 800-824-7406.