Staff
Bios
Dr.
Gerald Cochran, MD, MPH, FACS
Medical Director
The
SmartStarts Prenatal Program is overseen by MedCost’s Medical
Director, Dr. Gerald Cochran.
Dr. Cochran is certified by the American Board of Quality Assurance
and Utilization Review Physicians, the American Academy of Wound
Management, the American Board of Plastic Surgery, and the National
Board of Medical Examiners.
In addition to being our Medical Director, Dr. Cochran also
currently serves as Medical Director for Davis Regional
Wound Healing Center
in Statesville and Rowan Regional Wound Care Center in Salisbury.
He formerly managed a successful plastic surgery practice in
Salisbury/Statesville and served as a Physician Consultant
for MedCost for over 15 years.
Dr. Cochran earned his undergraduate degree from LaSalle University
and his medical degree from Temple University in Philadelphia.
He has a Master’s in Healthcare Policy, Management and Administration
from UNC-Chapel Hill. Dr. Cochran served as Chief Resident in General
Surgery at Episcopal Hospital in Philadelphia, and as Chief Resident
in Plastic Surgery at Allentown Hospital. He was also a Clinical
Associate Professor of Plastic Surgery and Associate Director of
the Department of Plastic Surgery at Boston University School of
Medicine.
Dr. Cochran is a Fellow in the American College of Surgeons
and the American Institute for HealthCare Quality. He enjoys
traveling
and attending concerts and plays.
Renee
Pulliam, BSN
Manager of Utilization Review and Prenatal
Renee
Pulliam oversees the MedCost SmartStarts Prenatal Program. She
began her career with MedCost as a prenatal nurse in 1990. Prior
to that Renee was a neonatal intensive care nurse at North Carolina
Baptist Hospital.
Renee said, “It
is very easy to be passionate about this program. My background
working with premature and very sick babies motivates me to communicate
the benefits of the prenatal program, and to make it real to
the consumer. I get excited when talking about the program with
clients and sharing stories that show the big and the small things
that this program achieves. I enjoy listening to patients who
want to share their positive experiences.”
Renee is a
member of the Association of Women’s Health, Obstetric
and Neonatal Nurses (AWHONN) and a March of Dimes Volunteer.
When she is
not working, Renee enjoys spending time with her husband, Randy,
and their teenage daughters, Chelsea and Hannah. The four-legged
family members are a Westie named Snuggles and a rabbit named
Butterscotch. Renee also enjoys knitting, reading, and volunteering
for her church.
Susan Bess, RN, BSN, ICCE, ACCE-R
Prenatal/Case Management Specialist
Susan
(“Suzy”) Bess has been a Prenatal nurse and Case
management Specialist with the Medcost SmartStarts Prenatal Program
for more than 16 years. She brought a wealth of experience to
MedCost, having worked as an OB/GYN nurse, an OB/GYN surgical
assistant, and a labor and delivery nurse since 1975. Suzy received
certification by ASPO/LAMAZE in 1977 and has practiced as an
Independent Childbirth Educator teaching Lamaze Birthing Classes
for 19 years. She also has experience as a Neonatal Clinical
Nursing instructor for a School of Nursing.
Suzy is the
point of contact for the women enrolled in the Prenatal Program.
She is the patient's advocate and prenatal support nurse. Suzy
does the initial phone assessment, documenting the patient's
medical and obstetrical history under strict confidentiality.
Each trimester she reassesses each mom-to-be, providing education
and answering her questions. Program participants have unlimited
access to Suzy via phone and email throughout their pregnancy.
If a woman is having a problem with her pregnancy, Suzy provides
support for her and takes on the role of triage nurse for the
doctor involved. Suzy said, “If there are complications
I become involved as Prenatal Case Manager to assist the physician
with home health needs. If there is a miscarriage or fetal loss
I follow up with grief support and counseling.”
Suzy said
that the best part of her job is the one-on-one phone contact
with the moms-to-be and feeling that she has made a difference
for a new mother. She said she likes “being able to make
them feel comfortable” so they can talk with her about
their concerns. Suzy talks with the dads too, which can be a
lot of fun. She especially enjoys “the excitement when
they call about the delivery and tell about their babies.” Suzy
loves her work and is very proud of the Prenatal Program. She
is very proactive with her nursing assessment which encourages
early interventions that can help avoid an inpatient admission.
Suzy is a
lifetime member of the Association of Women’s Health, Obstetric
and Neonatal Nurses (AWHONN) and is a certified LAMAZE instructor.
She is also a certified childbirth educator with ICEA. With this
special training, Suzy is well equipped to educate program participants
about pregnancy, labor, birth, newborn care, and parenthood.
Suzy’s
family consists of her husband, Richard, AND married daughters;
Lauren and Alicia. The newest addition is granddaughter Haley
Mackenzie. And let's not leave out her two Pomeranian "babies," Peanut & Sasha.
When she
has time to relax, she loves doing crafty stuff. Her hobbies
are scrapbooking, smocking, sewing, shopping and relaxing with
friends & family at her lake house on High Rock Lake. She
is now having lots of fun socializing with her local Chapter
of the Red Hat Society.
Lorrie
Belk, RN, CCM
Prenatal Educator/ Obstetrical Case Manager
Even
though she’s the newest member of the MedCost SmartStarts
Prenatal Program staff, Lorrie Belk brings over 27 years of obstetrical
nursing experience to the program.
Prior to joining MedCost in
2006, Lorrie worked at Presbyterian Hospital in Charlotte, assisting
in their labor and delivery, ante partum high risk, well newborn
nursery, and postpartum units before becoming the Clinical Coordinator
for their obstetrical ante partum unit. She left Presbyterian
in 1996 to become the Prenatal Educator and Obstetrical Case
Manager for Health Care Savings, also in Charlotte. In addition
to being a certified case manager, Lorrie is also a member of
the Association of Women’s Health, Obstetric, and Neonatal
Nurses (AWHONN).
Lorrie is excited to share
her knowledge and skills in prenatal education with SmartStarts
participants. “Being an obstetrical nurse is the best job
in the world!” she says. “I love being able to support
our participants by preparing them for the physical and emotional
aspects of pregnancy, as well as the birth and postpartum period.
I also try to promote healthy behaviors and reduce any risk factors
because I want everyone in the program to have a healthy pregnancy
and baby. This is a very special time in each woman’s life,
and I am happy to be part of it by contributing my knowledge
and support.”
When she’s not working,
Lorrie enjoys spending time with her husband of 27 years, Carl,
and their two sons, Timothy and Andrew. She also likes gardening,
traveling, bike riding, and playing with her cat, Chloe, “the
boss of the Belk household.”
Patrenia
Johnson
Prenatal Administrative Assistant
Patrenia
Johnson has been the Prenatal Program’s administrative
assistant for over 6 years. Patrenia enjoys her role because,
as she says, “I always knew I wanted to work in a field
helping people, be it face-to-face or over the phone.”
Patrenia’s
many responsibilities include introducing women to the program
by explaining its benefits and goals to them. She said, “I
encourage them to enroll in the first trimester and explain how
the calls will be made each trimester. I give them the name of
the Prenatal Nurse, Suzy Bess, along with her credentials and
experience and I explain how to contact us with questions or
for information. I send all the correspondence to the patients,
the physicians, and to claim administrators, including all participation
and termination letters and the informational mailings to participants
for each trimester. I cover the prenatal phone line and monitor
or triage calls for prenatal support or prenatal case management.
I also contact hospital providers or physicians for delivery
status postpartum.”
Patrenia enjoys
collecting the baby pictures sent in by program participants
after delivery. She displays them on a bulletin board in the
Health Management Department. She says the best part of her job
is “talking to the first-time moms. They get so excited.
After they deliver, I can hear the babies in the background during
phone calls, and it brings back memories for me.”
Patrenia prepared
for her position by taking business and computer classes. Once
on the job at MedCost she continued to build her skills by taking
classes in medical terminology, team building, communication,
and professional development.
Patrenia is
a single mom with “two wonderful and very bright boys,” Terrence,
16, and Jarion, 14. She says the three of them enjoy “just
spending time together and acting silly.” Patrenia and
her sons have fun playing bingo, swimming, listening to music,
dancing, and telling jokes. |