As Hurricane Florence approaches, we want to assure you that MedCost is making every preparation to minimize any weather-related interruptions to our services. In the event of widespread power outages, please check our website, Twitter or LinkedIn for information regarding office closures, special contact numbers, non-standard hours of operation, or other important announcements.
Just as we have in the wake of previous storms, MedCost will work closely with our clients, providers, and members in declared disaster areas to offer additional flexibility and special considerations as needed, such as waiving precertification requirements or extending deadlines for claim submission or filing appeals.
In the event of an emergency, we urge all members to seek the medical care they need to ensure their safety. For non-urgent medical issues that still require attention, remember that telehealth is an option for those who have it as part of their health plan.
MedCost’s primary concern during this time is the health and safety of our customers and members. We will continue to update you as more information becomes available. Remember to visit our website, Twitter or LinkedIn for announcements in the aftermath of Hurricane Florence.