Looking For a Doctor or Facility?

Find a Doctor

The MedCost Virginia provider directory is temporarily unavailable. Please try your search again later. We apologize for any inconvenience.

Care Approach

Our Care Approach

care approach

Our individualized care supports the sick and the well—from providing treatment coordination for a complex condition to a lifestyle coach who helps reset and maintain life’s balance. MedCost makes care personalized so that every employee has the tools and support they need to be their best self. 


Seventy-five percent of most business populations are healthy and well. MedCost wants to keep them that way. That’s why we provide programs that support a full spectrum of wellness needs. These programs are about more than weight and blood pressure, though those things are certainly important. Decreasing stress through lifestyle coaching, financial health education and tobacco cessation information can create a healthier, happier more productive person.

At-Risk and Rising Risk Care

Chronic diseases and conditions require individualized nurse coaching and education. A specialized nursing team and staff pharmacist use advanced analytics to provide timely interventions to help manage these costly, difficult health challenges. Transitional care nurses help members navigate from inpatient settings to skilled nursing facilities, long-term acute care facilities or home health care. High-risk pregnancies can be managed through the SmartStarts prenatal program to monitor conditions of both mother and baby.

Complex Care

Life-altering injuries, illnesses and diagnoses need specialized care. MedCost has individualized intervention and care for those navigating severe health conditions. Our goal is to ensure the best use of available resources. Experienced registered nurses who are Certified Case Managers work with patients, caregivers and physicians to complement a doctor’s prescribed plan of care. Clinical pharmacists review specialty medication use and identify alternative treatment plans that are shared with the patient and clinical care team.

Acute Care

Accidents and sicknesses are going to happen from time to time. MedCost selects care strategies that provide positive health and financial outcomes. Whether it is as efficient as 24/7/365 telehealth services or coordinating inpatient and outpatient care reviews during a hospital stay, our goal is to get your employees back to their best selves.

The MedCost Approach to Care Management

MedCost's efficient and individualized approach to care makes the difference in both member health and savings for your health plan.  Our Care Management programs consistently deliver strong outcomes in value, improved health and member satisfaction. 

2023 Care Management Outcomes