Since acquiring Virginia Health Network (VHN), MedCost has worked to leverage our collective strengths as the MedCost Virginia Network. We believe there is significant growth opportunity in the Virginia market, and we will continue to partner to become stronger together and better together.
Use the provider search to find a doctor or facility in the MedCost Virginia Network.
To ensure efficient processing of your claims, please adhere to the following guidelines:
Electronic Claims Submission: For MedCost Virginia electronic claims submissions, download the MedCost Virginia EDI Claims Submission Report or Payor List Matrix for your area (password protected).
Verify Payer ID: Always double-check the member’s ID card to ensure you are using the correct payer information.
Required Information: Include the employer group name, group number, and member ID on all claims submissions. Claims lacking this information will be denied.
Provider of Service: All claims should include the provider of service name. Group names are not acceptable.
Assignment of Benefits: Indicate assignment on the claim (patient signature or “Signature on File”); group names are not acceptable.
Eligibility and Benefits: To verify eligibility, deductible, or coverage information, contact the payer on the back of the member’s ID card.
Patient Billing: MedCost members may only be billed for their applicable deductible, coinsurance, or co-pay amounts at the time of service.
Provider Demographic Updates: Notify MedCost immediately of any changes to your practice, including any changes in address, practice name, or telephone number.
News and Updates: Stay informed about important process changes and announcements by reading all news blasts from MedCost.
Virginia providers, if you have questions or need password assistance, email us at [email protected].