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Personal Care Management

Our Care: Nurse Health Coach Helps Improve Quality of Life

When Ms. W, 61, became a MedCost member, she had been diagnosed with metabolic syndrome and was on medications for high blood pressure, high cholesterol, high blood sugar and depression. Her diet was poor, her stress was high, and she was considered obese due to a recent 30-pound weight gain. 

Ms. W enrolled in our Personal Care Management (PCM) program and met with her nurse health coach. During their first discussion, the PCM nurse health coach discovered that Ms. W’s glucose was slightly elevated, but her cholesterol levels were normal with medication. She also had neglected having a recent mammogram or pelvic exam. Ms. W was ready to make changes and was willing to work on dietary modifications and exercise to help with weight loss, stress management and blood pressure.

27 lbs.

Ms. W was so pleased with the results. By the time she graduated from the PCM program, she had lost 27 lbs.

While enrolled in the PCM program, Ms. W made dramatic progress. She followed through with her physician and had a mammogram and pelvic exam. She also consulted the referred dietician as recommended and enrolled in the weight-management program at her work. She increased her exercise frequency and maintained normal blood pressure with medication. 

Ms. W was so pleased with the results. By the time she graduated from the PCM program, she had lost 27 lbs. with the help of a dietician and employer-sponsored weight loss program. This helped motivate her to stick with a regular exercise regimen and maintain a healthier weight. She also made significant progress in managing her stress and she followed through on her preventive screenings.