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COVID-19 Updates

Go to our COVID-19 resource webpage for up-to-date information.

On-Demand Education

MedCost's Monthly Teleconference Information Is Now Available On Demand

In consideration of the hectic schedules of our providers, MedCost now offers the information that was previously covered during our teleconference in an on-demand format that gives you the flexibility to participate at your convenience. 

Whether you have new staff or need a refresher, you will benefit from the educational material organized by topic online at http://www.medcost.com/Providers/ProviderEducation.aspx:

  • About MedCost – MedCost’s mission and customer service contact information

  • Claims Guidelines – Patient identification, eligibility and claims filing information

  • Health Management – Information about programs, pre-certification and online tools

  • Credentialing – Credentialing/recredentialing process information

  • MedCost Network – About the MedCost Network and participation advantages

  • Provider Demographic Changes – How to notify MedCost of demographic changes

  • Tools and Resources – How to use online tools and resources

If you have any questions, please call our Customer Service Contact Center toll-free at 1-800-824-7406, Monday through Friday from 8:30 a.m. to 5:00 p.m. ET.